SHIPPING & RETURNS
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Processing
Once we receive your order please allow 24 to 48 hours for processing (excluding Saturdays, Sundays, and National Holidays). All orders are subject to processing time that is separate from the time it takes for a shipment to reach its destination once it has been fulfilled. After processing is completed, you will receive a tracking number immediately. Please note, your tracking number will update once USPS has received the package and it is successfully processed through their system.
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Purchasing
Keep in mind we cannot guarantee we have the items in your shopping cart in stock. For this reason, if an item sells out, you will be contacted via phone and email about your missing item. At the time of processing your purchase, we will show you the available shipping methods and their cost. EXECUTE WEALTH offers the following shipping methods:
USPS First Class 5-7 business days
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Shipping
Yes, we ship worldwide! Please allow 5-7 business days for domestic shipping. We ship all orders through USPS. To ensure your package arrives in the advertised time, please make sure your address is entered correctly and includes all required and relevant information. Correct street numbers, abbreviations, buildings, and apartment numbers is very critical for ensuring timely deliveries.
EXECUTE WEALTH is not responsible for lost, stolen, incorrect address, or misplaced packages. Once a package has left our HQ, and in the hands of the post office we have no control over the package.
FAQ
1. When will my order be shipped?
Our order are packaged and shipped Monday through Friday only. Most orders are shipped within 5 to 7 business days, however during periods of high demand please allow 7 to 10 business days for your package to be processed and shipped. Order placed on weekends and holidays, do not begin processing until the next business day.
2. "I received an email saying my order is on the way, but the tracking number says my order is still in New Orleans? Can you please help me with this?"
As we print order invoices, we also print shipping labels. When customers orders are printed, a tracking number will be emailed immediately. The tracking will not update until USPS has your package and has processed the package in their system.
3. "My order says delivered but I haven’t received anything. Please advise."
Once packages have left our HQ and in the hands of UPS we have no control of the package. In most cases, USPS has more of the package delivered before it has actually been delivered and customers receive their package later in the day or the next day. Please allow up to 1 to 2 days to be sure your package is not trying to be redelivered by USPS. Execute Wealth is not responsible for loss, stolen, incurrent address or misplaced packages.
4. "I received a different item than the item I ordered. How can this be corrected"
If customers are shipped a different item, the incorrect item must be returned to our HQ and we will send the correct item please be prepared to send a picture of the items you received for our records